Frequently Asked Questions

Who do I contact if I have questions about my order?

Email: info@lifeloadedscrubs.com

 

I never got a confirmation email, how do I know if my order went through? 

Check your email’s spam folder to see if your Order Confirmation was accidentally delivered there. If you still need further assistance, you can confirm your order by email at info@lifeloadedscrubs.com

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@lifeloadedscrubs.com with your name and order number, and we will look into it for you.

 

How can I check item availability? 

Clicking on each size or color on a product's description page will indicate whether the item is “in stock” or “not available”.

 

What if my size is out of stock? 

If a particular size is out of stock, we suggest periodically checking back to see if the stock has been updated.

 

What is your return/exchange policy?

See policy here: https://lifeloadedscrubs.com/policies/refund-policy

 

Does Life Loaded Scrubs, LLC have gift cards?

Yes. Gift Cards are:

*Not Redeemable for Cash

*Nonrefundable

*Lost Cards Will Not Be Replaced

 

What is Life Loaded Scrubs Rewards? 

Life Loaded Scrubs Rewards is a Loyalty Program. Earn points on each purchase registered to your account. 100 Life Loaded Scrubs Points = $1